You can access your trading statements through the daily and monthly statements sent to your registered email address or generate a report manually using the MetaTrader 4 (MT4) or MetaTrader 5 (MT5) desktop platform.
For active trading accounts, you can select a custom date range to generate a report of your trading history. If you need a statement for an archived account or PAMM account, refer to the special instructions below.
Access Your Automatic Trading Statements
Moneta Markets automatically sends trading statements to your registered email address.
- Daily statements: Sent on days when your trading account has trading activity.
- Monthly statements: Sent at the end of each month and include your trading activity and account information for the reporting period.
To locate a statement email, check your inbox and spam or junk folder. Make sure you are checking the email address registered to your trading account.
Generate a Trading Statement in MT4/MT5 Desktop
- Open MetaTrader 4 (MT4) or MetaTrader 5 (MT5) and log in to your trading account.
- Open the Account History tab in the Toolbox/Terminal window.
- Right-click anywhere within the Account History window and select Custom Period.
- Select your preferred start and end dates, then click OK.
- Right-click within the Account History window again and select Save as Report.
- Choose where you would like to save the report on your device.
Your trading statement will be generated and saved for future reference.
Can I Access My Trading Statement at Any Time?
You can generate a trading history report through MT4 or MT5 desktop while you have access to the relevant trading account and its available history.
To view a particular reporting period, use the Custom Period option described above. The date range you can report on depends on the trading history available in the platform.
Please note that statement generation and access may differ for mobile platforms and archived accounts.
MT4/MT5 Mobile App Users
The MT4 and MT5 mobile apps allow you to view your trading history, but their statement and report generation features may differ from those on desktop.
If you need a full trading statement, we recommend using the MT4 or MT5 desktop platform or referring to the daily and monthly statements sent to your registered email address.
Special Cases
Archived Trading Accounts
If you need a statement for an archived trading account, contact Customer Support and provide:
- Your archived trading account number
- The required start date
- The required end date
PAMM Accounts
If you are a PAMM Investor and need performance information or trading history for a PAMM program, contact your PAMM Manager directly.
What Should I Do If I Cannot Find My Statement?
If you cannot locate or generate the required statement:
- Check your email inbox and spam or junk folder.
- Confirm that you are checking your registered email address.
- If your account is accessible, generate a report through MT4 or MT5 desktop using the steps above.
-
If you need a statement for an archived account, or still cannot access the required information, contact Customer Support.
Need More Help?
If you need assistance accessing or generating a trading statement, please contact our Customer Support team at support@monetamarkets.com.
Include your trading account number and the required statement period to help the team assist you.
