No. Withdrawals to a credit or debit card can only be processed back to the same card that was originally used to make the deposit.
To comply with Anti-Money Laundering (AML) and payment processing requirements, withdrawals must generally be returned to the original funding source before alternative withdrawal methods can be used.
Important Conditions
- Refunds can only be processed to the same credit or debit card used for the original deposit.
- The maximum amount that can be refunded to a card cannot exceed the total amount originally deposited using that card.
- Withdrawals to a different credit or debit card are not permitted.
Withdrawal requests must comply with Moneta Markets' AML and payment processing requirements.
What Happens to Trading Profits?
Once all eligible deposits have been returned to the original credit or debit card, any remaining account balance, including trading profits, may be withdrawn using another available withdrawal method, subject to the applicable withdrawal requirements.
Available withdrawal methods may include:
- Bank wire transfer
- Cryptocurrency
Other supported withdrawal methods available in your Client Portal
What Should I Do?
If you would like to make a withdrawal:
- Submit a withdrawal request back to the original credit or debit card used for your deposit.
- Refund the deposited amount to the original card first.
Once the original deposited funds have been returned, withdraw any remaining balance or profits using another available withdrawal method, where applicable.
Need More Help?
If your original credit or debit card is no longer available, or you require assistance with a withdrawal request, please contact our Customer Support team via email at support@monetamarkets.com and include your registered email address and trading account number for assistance.
