Enabling the Security Authenticator App (2FA) adds an extra layer of protection to your account. You may configure your Security Authenticator App from the Authentication Center page of the Client Portal.
How to Enable Security Authenticator App
- Log in to your Client Portal.
- Go to Authentication Center > Security Management > Security Authenticator App.
- Click Enable
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Complete the liveness check by scanning your face. Once verified, proceed to the next steps.
- Click Send Code. A verification code will be sent to your registered email address.
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Enter the email verification code to continue.
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Download Google Authenticator or Microsoft Authenticator from your mobile device's app store.
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Open your authenticator app and scan the QR code displayed on your screen.
- The authenticator app will generate a 6-digit verification code.
- Enter the code in the verification field and click Confirm.
Important Note
- Multi-factor authentication is required for cryptocurrency and e-wallet withdrawals.
- While it is not mandatory for other withdrawal methods, we recommend enabling it to help protect your account.
- For security reasons, withdrawals may be restricted for 48 hours after changing your Security Authenticator App.
Need More Help?
If you encounter any issues while enabling the Security Authenticator App, please contact our Customer Support team via email at support@monetamarkets.com.
