If you have forgotten your Client Portal password and wish to reset it, please follow these steps:
- Go to the Client Portal login page.
- Click on "Forgot Password?"
- Enter your registered email address.
- You will receive an email containing a password reset link.
- Click the link, enter a new password, and confirm it.
- Click Submit to complete the process.
Password requirements:
Your password must be 8–16 characters long and include a mix of:
- Uppercase (A-Z) and lowercase (a-z) letters
- Numbers (0-9)
- Special characters (!@#$%^&*.())
Note: For security reasons, withdrawals will be restricted for 24 hours after changing your login password.
If you encounter any issues, please contact our customer support team via email at support@monetamarkets.com.
