You can still receive your Client Portal login credentials and access your account even if you do not submit your ID and/or Proof of Address (POA) during registration. However, certain account features will remain restricted until the required verification documents have been uploaded and approved.
The level of access available to you depends on the verification stage completed:
Proof of Identity (POI) Verification
ID verification is required before you can start trading. Until your identification documents have been approved, trading functionality will remain unavailable.
Proof of Address (POA) Verification
Proof of Address verification is required before withdrawals can be enabled on your account.
Advanced Verification
Advanced Verification is required to enable International Bank Transfer (IBT) deposits and withdrawals.
Need More Help?
If you are experiencing issues uploading your verification documents or your documents have been rejected, please contact our Customer Support via email at support@monetamarkets.com for assistance.
