If you no longer have access to your registered email address or phone number, please send an email to support@monetamarkets.com with the following information:
- Full legal name
- Old email address/ phone number
- New email address/ phone number
- Last 5 digits of your identity document
- Selfie ID verification – A selfie of you holding an official Proof of Identity document
Once we receive your request and verify the provided information, we will proceed with updating your email or phone number.
