Orders & Trade Execution
- What should I do if I can't open or close the position?
- Why is the price at which my order is executed different from the price I see on my chart?
- Why does my transaction start with a negative value?
- Why does my order appear grey on the trading platform?
- Can I go long and short on the same product at the same time with you?
- Will my positions be closed when I go offline?
Trading Account Management
- What is the difference between balance and equity in MT4/MT5?
- Why does my balance adjustment show a dividend, and what is a dividend?
- What is an administration fee, and how is it calculated?
- What does margin level mean, and how is it calculated?
- What is your margin call level?
- How do I calculate margin requirements?
