Deposit processing times vary depending on the payment method used. Most deposits are processed within minutes, although some payment methods may take up to 1 hour. International Bank Transfers typically take 2 to 5 business days to be credited.
Deposit Processing Times
| Payment Method | Processing Time |
|---|---|
| Credit/Debit Cards | Up to 1 hour |
| E-Wallets | Within minutes to up to 1 hour |
| Cryptocurrency | Up to 1 hour |
| Local Bank Transfer | Within minutes to a few hours |
| International Bank Transfer (IBT) | 2 to 5 business days |
Please note that processing times are estimates and may vary depending on the payment provider, banking network, and any required transaction reviews.
Important Note
- Available payment methods may vary depending on your country or region.
- Deposits should be initiated through the Client Portal before funds are transferred.
- Processing times may be affected by weekends, public holidays, banking hours, or additional verification requirements.
- We recommend retaining your proof of payment until the deposit has been credited to your trading account.
What Should I Do?
If your deposit has not been credited within the expected processing time:
Credit/Debit Cards, E-Wallets, Cryptocurrency, and Local Bank Transfers
If your deposit has not been credited after 1 hour, please contact Customer Support and provide:
- Your full name
- Your registered email address or trading account number
- Proof of payment (such as a transaction receipt or banking screenshot showing the transaction details)
International Bank Transfers
Please allow up to 5 business days for the transfer to be processed before contacting support.
Need More Help?
If you have questions about a pending deposit or require assistance locating your funds, please contact our Customer Support team via email at support@monetamarkets.com and provide your payment details and proof of payment for assistance.
