You can view and manage your transaction status and history directly from the Funds section of your Client Portal.
View Transaction Status in the Client Portal
- Log in to your Client Portal.
- Navigate to Funds.
- Select Transaction History.
- Select the type of transaction you wish to review:
- Deposits – to view your deposit status and history.
- Withdrawals – to view your withdrawal status and history.
- Transfers – to view your internal transfer status and history.
- Trading History – to view your trading activity.
Use the date range filter to narrow your search, if required.
Additional features available in the Client Portal:
- Export your transaction history for your records.
-
Select Status Definitions to view an explanation of the different transaction statuses.
View Transaction Status in AppTrader
- Log in to AppTrader.
- Navigate to Profile.
- Under the Assets section, tap Funds.
- Your deposit, withdrawal, and transfer history will be displayed at the bottom of the screen.
Transaction Statuses in AppTrader
The AppTrader does not display transaction status definitions. Transaction statuses may appear as:
- Completed = Successful
- Submitted or Processing = Processing
-
Cancelled or Failed = Failed
Important Note
- Transaction history can be viewed through both the Client Portal and AppTrader.
- Transaction history can only be exported through the Client Portal.
- Transaction status definitions are only available through the Client Portal.
- AppTrader displays deposit, withdrawal, and transfer history but does not provide detailed status explanations.
Need More Help?
If you need further assistance with checking your transaction status or history, please contact our Customer Support team at support@monetamarkets.com
