To comply with Moneta Markets’ verification requirements, your Proof of Identity (POI) must be a valid government-issued photo ID, such as a passport, national ID card, or driver’s license. The document must be in color, unedited, and clearly show your full name and issue date.
A POI submission may be rejected for the following reasons:
- The document is expired or not issued by a recognized government authority.
- The document is not in color, or important details are unclear or missing.
- The document is handwritten.
- The image quality is poor, including being blurry, cropped, or low resolution.
- The document does not meet format requirements, such as being incomplete, altered, or missing key information.
If your POI is rejected, you will receive an email outlining the reason. You may then submit a new document that meets all requirements. For ID cards or driver’s licenses, please include clear photos of both sides of the document.
