We regret to inform you that our platform does not support duplicate registrations. Our clients are only allowed to have one profile registered with us. If you do not have access to your original email address, we can assist you in updating the email address associated with your current account.
If you would like to proceed with changing your email address, please email us at support@monetamarkets.com with the following information.
- Your old email address
- Your new email address
- Your full name
- Your date of birth
- Your full registered residential address
- A photo of yourself holding up your document for Proof of ID next to your face
The email update process typically takes 1–2 business days once we have received all necessary details.
