To receive the 50% Deposit Bonus, you must opt in to the promotion and redeem the bonus within 7 calendar days of making a qualifying deposit. Deposits made before joining the promotion may not be eligible for bonus credits.
Why Didn't I Receive My Bonus?
You may not have received the 50% Deposit Bonus because:
- You have not opted in to the promotion.
- You have not redeemed the bonus after becoming eligible.
- Your deposit was made more than 7 calendar days ago.
- Your deposit does not meet the promotion's eligibility requirements.
- You have already reached the maximum cumulative credit bonus limit of USD 10,000 under the promotion.
- Your account is not currently eligible to participate in the promotion.
Important Conditions
- Only qualifying deposits made within the previous 7 calendar days are eligible for bonus redemption.
- The maximum cumulative credit bonus available under the promotion is USD 10,000 per client.
- Participation in the promotion is subject to eligibility requirements.
- Bonus credits must be redeemed in accordance with the promotion terms and conditions.
Need More Help?
If you have questions about your bonus eligibility or believe a qualifying bonus has not been credited to your account, please contact our Customer Support team via email at support@monetamarkets.com and include your trading account number and deposit details for assistance.
