As an Introducing Broker (IB), your rebate earnings accumulate in your Rebate Account Balance within the IB Portal. Once your rebate application has been approved and credited, you can either:

• Withdraw Rebate to your nominated withdrawal method; or

• Transfer Rebate to one of your trading accounts.

   

How to Collect Your IB Rebates

1. Log in to the IB Portal.
2. Navigate to Dashboard.
3. Under Rebate Account, select Apply for Rebate.
   
4. Submit your rebate application.
5. Wait for the rebate application to be approved.

6. Once approved, the rebate or commission will be credited to your Rebate Account Balance.

    

How to Withdraw Your IB Rebates

1. Log in to the IB Portal.
2. Under the Rebate Account panel, select Withdraw Rebate.
   
3. Choose the rebate account you wish to withdraw from.
4. Review your available rebate balance.
5. Enter the amount you wish to withdraw.
   
6. Select your preferred withdrawal method and confirm the destination details.
7. Review the withdrawal details.
8. Click Submit to send your withdrawal request.

9. Once submitted, you will receive a confirmation message and withdrawal reference number.

    

How to Transfer Your IB Rebates to a Trading Account

1. Log in to the IB Portal.
2. Under the Rebate Account panel, select Transfer Rebate.
   
3. Choose the trading account you wish to transfer the rebate to.
4. Enter the transfer amount.
5. Review the transfer details.
6. Submit the transfer request.

Once processed, the funds will be credited to the selected trading account.

Important Conditions

• Rebates and commissions must first be approved and credited to your Rebate Account Balance before they can be withdrawn or transferred.
• Rebate withdrawals and transfers can only be made using your available Rebate Account Balance.
• Available withdrawal methods may vary depending on your account type and region.
• Processing times may vary depending on the selected withdrawal method.
• Any applicable fees will be displayed before a withdrawal request is submitted.

• Rebate transfers can only be made to eligible trading accounts belonging to the same IB account holder.

   

Troubleshooting

If you are unable to collect, transfer, or withdraw your rebates:

1. Confirm that your rebate application has been approved.
2. Verify that the rebate has been credited to your Rebate Account Balance.
3. Ensure that sufficient rebate funds are available.
4. Confirm that you are logged in to the correct IB Portal account.
5. Verify that your preferred withdrawal method is available.

6. Contact our team if the issue persists.

    

Need More Help?

If your rebate application has been approved but the rebate has not been credited, or if you are unable to transfer or withdraw your rebate funds, please contact support@monetamarkets.com.

To help us investigate, please provide:

• Your registered email address
• IB account number (if applicable)
• Rebate application date
• Rebate amount
• A screenshot of any error message (if applicable)

Providing this information will help us investigate your request more efficiently.