- You are logged in to the Moneta Markets AppTrader app.
- Your trading account is active.
- You have sufficient available funds or margin to open a position.
You have selected the correct trading account if multiple accounts are linked to your profile.
How to Open a New Position
- Open the Trades page.
- Tap the symbol displayed in the top-left corner and select the instrument you wish to trade.
- Configure your order details, including:
- Order type
- Trade size (volume)
- Stop Loss (SL), if required
- Take Profit (TP), if required
- Tap Buy or Sell based on your preferred trade direction.
- If order confirmation is enabled, review the order details and tap Confirm to place the trade.
How to Manage an Existing Position
- Go to the Trades page.
- Scroll down to Positions and locate the trade you wish to manage.
- To close the position immediately at the current market price, tap Close.
- To modify an existing position, select one of the available options:
- TP/SL to update your Take Profit or Stop Loss levels.
- Close By where applicable.
- Partially Close to close only a portion of the position while keeping the remainder open.
Troubleshooting
I cannot place an order
Check that:
- Your account has sufficient available margin.
- The selected market is currently open for trading.
- Your internet connection is stable.
- The trade size meets the minimum trading requirements for the instrument.
I cannot close or modify my position
Check that:
- Your internet connection is stable.
- The position is still open.
- The trading account displayed in AppTrader is the correct account.
If the issue persists, take a screenshot of the error message and contact Customer Support.
I cannot see my open position
Ensure you are viewing the correct trading account and check the Positions section on the Trades page. Refresh the page if necessary.
Need More Help?
If you are unable to place, modify, or close a position using AppTrader, please contact Customer Support at support@monetamarkets.com and provide:
- Your trading account number
- The instrument you are attempting to trade
- A screenshot of any error message, if available
- A brief description of the issue
Providing this information will help us investigate the issue more efficiently.

