No. Archived trading accounts cannot be reactivated.
If you wish to resume trading, you can open a new trading account through your existing Client Portal profile. There is no need to create a new profile or register a new client account.
What Happens to an Archived Account?
When a trading account is archived:
- The account becomes inactive and can no longer be used for trading.
- The account cannot be reopened or reactivated.
- Your trading history and account records remain available for reference.
Accounts may be archived due to client requests, prolonged inactivity, or other account management requirements.
What Should I Do?
If you have another active trading account under your profile, you can continue trading using that account.
If you do not have an active trading account, you can open a new trading account through your Client Portal:
- Log in to your Client Portal.
- Navigate to Accounts > Open Account.
- Select the account type you would like to open.
- Complete the account setup process.
- Once approved, your new trading account will be available for use.
Important Note
- You may hold multiple trading accounts under the same Client Portal profile.
- New accounts are subject to the standard account opening and verification requirements.
Trading history from archived accounts remains available for your records.
Need More Help?
If you have questions about archived accounts or require assistance opening a new trading account, please contact our Customer Support team via email at support@monetamarkets.com and include your registered email address for assistance.
