You can change your demo account password through the Client Portal. If you know your current password, you can update it directly. If you have forgotten your password, you can reset it from the same password management screen.
How to Change Your Demo Account Password
- Log in to your Client Portal.
- Navigate to Accounts > Demo Account.
- Select the demo account you want to update.
- Click the Settings (Gear) icon under More Operations.
- Select Change Password.
- Enter:
- Your current password
- Your new password
- Confirmation of your new password
- Click Change Password to save your changes.
Your new password will take effect immediately.
How to Reset a Forgotten Demo Account Password
- Log in to your Client Portal.
- Navigate to Accounts > Demo Account.
- Select the demo account you wish to reset.
- Click the Settings (Gear) icon under More Operations.
- Select Change Password.
- Click Forgot Password.
- Follow the on-screen instructions to reset your password.
Important Note
- Password changes take effect immediately.
- Ensure you update any trading platforms that use the affected demo account credentials.
- Demo account passwords are separate from your Client Portal login password.
- Demo account passwords cannot be changed or reset through the Moneta AppTrader mobile application. To change or reset a demo account password, please use the Client Portal.
Need More Help?
If you are unable to change or reset your demo account password, please contact our Customer Support team via email at support@monetamarkets.com and provide your registered email address and demo account number for assistance.
